Responsible Gaming at 56com — Play Safe, Play Smart, Play Fair
56com Casino believes gaming should be entertainment — never a substitute for income or a pathway to financial hardship. We're committed to protecting Filipino players through comprehensive tools, transparent education, and genuine support. Learn how to play responsibly and access resources if you need help.
21+ Only — PAGCOR Regulation
Philippine law and PAGCOR (Philippine Amusement and Gaming Corporation) strictly require all online casino players to be at least 21 years of age. This is not a guideline — it's a legal mandate that 56com enforces rigorously.
Young brains are still developing, especially the decision-making and impulse-control centers. Underage gambling exposes minors to addiction risk, financial harm, and psychological distress. That's why the 21+ age requirement exists — to protect young Filipinos.
At 56com, age verification is mandatory during account registration. We request a valid government-issued ID (passport, driver's license, or UMID) during KYC. If you or anyone you know is underage, do not attempt to circumvent this protection. Accounts created with false information will be permanently banned, and funds will be forfeited.
21+ Requirement
All 56com Casino players MUST be 21 years of age or older. This is Philippine law. Age verification is mandatory. False identification results in permanent account ban and fund forfeiture.
What Counts as ID?
- ✓ Philippine Passport
- ✓ Driver's License (DL)
- ✓ Unified Multi-Purpose ID (UMID)
- ✓ National ID (PhilID)
- ✓ PRC License
56com's Responsible Gaming Tools
56com provides a comprehensive suite of tools to help you control your gaming and stay safe. All tools are available in your account settings, 24/7.
Set daily, weekly, or monthly limits on how much you can deposit. Limits prevent overspending and are enforced automatically by the platform. Change limits anytime (new limits take effect after 24 hours for security).
Cap your maximum potential losses per session, day, or week. Once your loss limit is reached, you cannot place new bets until the period resets. Helps prevent chasing losses.
Set automatic disconnection after 30 minutes, 1 hour, 2 hours, or a custom time. You'll be logged out and must log back in to continue. Great for avoiding extended play.
Pause your account for 24 hours up to 6 months. During this time, you cannot log in, deposit, or play. Perfect when you need a break to reassess.
Permanently close your account for a minimum of 6 months to 5+ years. Self-excluded accounts cannot be reactivated during the exclusion period. A serious, lasting commitment.
Receive pop-up notifications showing how long you've been playing, how much you've spent, and how much you've won/lost. Helps you stay aware during gameplay.
How to Access These Tools
All responsible gaming tools are available in your 56com account settings under "Responsible Gaming" or "Account Protection." Changes take effect immediately (except deposit limit reductions, which have a 24-hour delay for security). Contact support anytime for help setting limits.
Do You Recognize These Warning Signs?
Gambling problems often develop gradually. Here are signs that your gaming may be becoming unhealthy. If you identify with several of these, it's time to take action.
Playing Longer Than Planned
You intend to play for 30 minutes but end up playing for hours. Time disappears, and you lose track of how long you've been gaming.
Chasing Losses
After losing money, you feel compelled to keep playing to win it back. This leads to bigger losses and deeper debt traps.
Neglecting Responsibilities
Gaming interferes with work, school, family, or relationships. You miss commitments or hide gaming from loved ones.
Increasing Bet Sizes
Regular bets stop feeling exciting, so you increase stakes to get the same rush. This escalates risk and potential losses.
Emotional Distress
Gaming causes anxiety, irritability, or guilt. You feel stressed when not playing and relieved only when gambling again.
Borrowing or Lying
You borrow money to gamble or lie to family about gaming. You feel shame and secrecy around your habits.
Resources & Support for Problem Gaming
If you're struggling with gambling, help is available. 56com and PAGCOR provide resources and connect you with professionals who can assist.
56com Support Team
Contact 56com 24/7 for help with responsible gaming tools, self-exclusion, or account closure. Our Filipino-speaking team is ready to assist.
PAGCOR Hotline
PAGCOR provides responsible gaming guidance and can refer you to local treatment resources. Available for Philippine-based inquiries.
International Resources
Organizations like Gamblers Anonymous and NCPG offer peer support, counseling, and educational materials for gambling addiction worldwide.
Self-Exclusion & Account Closure
56com respects your decision to stop gaming. If you wish to:
- Temporarily pause: Use the Cooling-Off tool (24 hours to 6 months). Your account remains yours; you just can't access it.
- Permanently stop: Use Self-Exclusion. Your account closes for a minimum of 6 months to 5+ years. Funds are returned; the account cannot be reopened during exclusion.
- Get assistance: Contact [email protected] or live chat. Our team will walk you through the process with no judgment.
Important: Once you self-exclude, 56com will honor your decision and not contact you with promotions or re-engagement offers. Your privacy and choice are paramount.
Important Gambling Facts Every Player Should Know
Understanding how games work and the odds helps you play smarter and make informed decisions.
Games Are Games of Chance
Slots, roulette, and most games use Random Number Generators (RNG). Outcomes are completely random and unpredictable. No strategy, pattern, or "system" can guarantee a win.
What this means: Every spin is independent. Past results don't influence future outcomes. "Hot" or "cold" games don't exist — it's always just luck.
The House Always Has an Edge
Every game has a built-in advantage for the casino (the "house edge"). Over time, players lose more than they win — that's how casinos operate.
What this means: Slots might have 94-97% RTP (return to player). That means the casino keeps 3-6% long-term. Don't expect to profit — treat it as entertainment expense.
Only Gamble Money You Can Lose
Never gamble with money meant for bills, rent, food, or savings. Treat your gaming budget like entertainment — money you'd spend on movies or dinner.
What this means: Set a weekly budget (e.g., ₱1,000/week). Once it's gone, stop until next week. Period.
Longer Play Means Bigger Losses
The longer you play, the closer your results move toward the game's RTP. Extended play increases losses. Set time limits and stick to them.
What this means: Quick sessions are safer. Use session timeouts. Step away regularly. Don't play to "make back losses."
If Someone You Know Has a Gambling Problem
Gambling addiction affects not just the player but their whole family. If you're worried about a loved one, here's how to help.
Start a Conversation
- Choose a calm, private moment — not during or right after gaming.
- Express concern without judgment: "I've noticed... I'm worried about you."
- Listen without interrupting. Let them share their feelings.
- Avoid blame or shame. Addiction is a medical issue, not a moral failure.
Encourage Action
- Suggest they use 56com's self-exclusion or cooling-off tools.
- Recommend professional help: counseling, support groups, therapy.
- Offer to help them set limits or access 56com support.
- Support their commitment to recovery. Celebrate small wins.
Set Boundaries
- You can't force someone to stop, but you can protect yourself.
- Don't give them money or cover their gambling debts.
- Don't enable their gambling (e.g., don't lend cards or funds).
- Seek support for yourself — this is emotionally draining.
Resources for Families
- Many treatment centers offer family counseling and education.
- Support groups like Gam-Anon help families of problem gamblers.
- PAGCOR can provide referrals to local treatment resources.
- Remember: Recovery is possible with support and commitment.
Gaming Should Be Fun — Keep It That Way
56com is committed to responsible gaming. Set limits, play within your means, and use our tools to stay in control. If you struggle with gambling, help is available — 24/7. Remember: You are never alone.
21+ Only. Gaming is entertainment. Set limits. Play responsibly. PAGCOR Regulated.